Medical Services
Protecting emergency crews — while upholding medical confidentiality. The PATRUL ecosystem for emergency medical services: capturing calls and conflict situations with strict control over access to recordings.
Challenges
What puts the crew and the patient at risk without an objective record.
Aggression on a call and complaints about care are defused by a recording of the event — provided privacy is protected.
Video with medical data requires strict access; ordinary cameras cannot guarantee it.
Attacks on crews with no objective record of the event.
Complaints are reviewed with no picture of how care was given.
Recordings with medical data and no access control.
Recordings are copied by hand after the shift.
There is no single secure archive.
It is unknown who viewed the sensitive material.
Proposed solution
Signed capture of the call, an automatic archive and role-based access to recordings only.
Access to recordings is by role and log only.
The camera works in field conditions: moisture, dust, impacts.
The docking station pulls recordings with no manual steps.
Search by crew, time and call.
Recommended equipment
An EMS station kit. Quantities depend on crews and the schedule.
BC-2
A compact chest camera for daily shifts: Full HD, GPS, lightweight body.
GT-Fleet
Fleet telemetry: routes, mileage and geofences in real time.
DOCK-8
An 8-slot docking station: overnight offload and charging.
Software platform
Configured with an emphasis on privacy — roles, access, storage.
The platform is deployed within the medical facility's own perimeter. Access to recordings is limited by role; retention periods and privacy policies follow medical regulations.
Expected outcome
Measurable changes after deployment.
The presence of a camera deters attacks on crews.
Access to recordings is by position and log only.
The docking station pulls recordings automatically.
Filter by crew, time and call.
Use cases
Scenarios where a recording protects the crew and the patient.
A patient behaves aggressively. The recording of the event is handed to the security service and, if needed, the police.
A relative challenges the crew's actions. The medical director opens the call recording — the review runs on the video.
The auditor checks who opened a sensitive recording. The access log shows no violations.
A solution briefing for medical services
We will prepare a configuration with an emphasis on privacy and an equipment estimate for your crews — or show you the system live.