Security companies
Evidence of crew actions — protection against claims and control over response quality. The PATRUL ecosystem for security companies: capturing crew work on site, protecting against client claims and upholding the response standard.
Challenges
Where a security company risks its reputation and its contract.
Response quality and crew actions are confirmed by the recording of the callout, not by an after-the-fact report.
Without capturing arrival time and crew actions, a client's claim is hard to refute.
Complaints about response with no objective record.
No confirmation of the crew's response speed.
Conflicts with no record of the event.
No single archive across crews and sites.
Finding the footage for a callout takes hours.
No way to tell who worked with the material.
Proposed solution
Crew body cameras + GPS control + a single callout archive with search.
Arrival time and crew actions — in the recording with GPS.
Search by crew, site and time.
Callout review upholds the response standard.
Export the recording with metadata for the client.
Recommended equipment
The security unit kit. Scaled by crews.
BC-4K Pro
The flagship chest-worn camera: 4K, GPS, up to 12 h of recording — a full shift without recharging.
GT-1
The unit's GPS tracker: live position, geofences and route history.
DOCK-24
A 24-slot docking station for a large unit.
Software platform
Configured for a security company — roles, sites, retention.
The platform brings crew callouts into a single archive. Access is built around sites and roles; retention periods follow the company's policy and contract terms.
Expected outcome
Measurable changes after rollout.
Arrival time and crew position — in the recording.
A recording on hand dismisses unfounded complaints.
Search by crew and time instead of hours.
Export the response recording in a single package.
Use cases
Scenarios where the recording protects the contract and reputation.
The client alleges a slow callout. The GPS track and recording show the arrival time — the claim is withdrawn.
The crew captures the event on camera. The time-stamped material is handed over for review and, if needed, to the police.
The security team reviews the week's callouts. A deviation from the standard is found and corrected.
Solution overview for security companies
We'll size crew outfitting with body cameras and GPS to your number of sites — or show the system live.